FAQ ChatBots

Augment your human resources to complex queries and let this Bot handle your Level 1 and 2 Customer Queries.

  • Lives on a highly secure Microsoft Azure platform

  • Import FAQ content

  • Automate recurring tasks

  • Enhance your knowledge base by discovering new questions & topics

  • Guided conversation flows for low confidence queries

  • Ratings at the end of the conversation

  • Reporting

    • Unique Users​

    • Number of Sessions

    • Number of Queries

    • Number of Successful Responses

    • Number of Failed Responses

Add-Ons

  • Different Departments/Divisions have secured access to the Knowledge Base and manages their QnAs separately

  • Public Facing and Internal Facing options are available

All you need is 100 to 200 QnA Pairs for a Free Trial!