Tenant Self-Service Intelligent Building Management ITSM Software
Comparable to Gartner Magic Quadrant ITSM Solutions | Cost Effective | Secure on Microsoft Azure | Used by Global Companies

A Single Dashboard View for Tenants or Building Managers to Announce Maintenance Schedules, manage and track Customer Contracts, Work Orders, Building Configuration Items, User Requests, Incidents, Problems, Change Management, Visitation Requests, Permits to Work, Resource Booking and Environmental Readings from the Cloud or On-Premise. 

A cost-effective flexible ITIL framework to implement ITSM in your Data Centres and Buildings.

 

We integrate with Building Management Systems to provide selected Power, Environment readings to your Tenants.

Tenant Self-Service Module
  • Announcement

  • User Request

  • Environmental Readings

  • Maintenance Calendar

  • Incidents

  • Visitation Request

  • Resource Booking

  • User Management

  • Reports

Back-End Operations Module
  • User Request Management

  • Configuration Items Management

  • Service Management

  • Contract Provisioning Management

  • Incident Management

  • Problem Management

  • Change Management

  • Visitation, Delivery Management (Fully integrated with PleoData eReception Software)

  • Approval Workflows