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Maximize your business impact with an AI Assisted Facility Operations Management System

PleoService

In the ever evolving landscape of Data Center and Facility Operations Management, we're thrilled to announce that PleoService Software is now supercharged with a Generative AI Knowledge Bot, to welcome a new era of operational efficiency and innovation.

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1. Resolve equipment faults much faster

2. Reduce reliance on high-cost technical manpower

3. Retain equipment knowledge

4. Ramp-up data driven decision making

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PleoService is a Software-as-a-Service on Microsoft Azure and it is also available on the Microsoft App Store. PleoService is licensed under the terms of the GNU Affero General Public License Version 3.

PleoService provides you with a 360 View of all your buildings and empower you with actionable insights to make data-driven decisions on incidents, problematic assets, equipment brand performances and establishing the framework for predictive maintenance.

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Fully integrated with ERP Systems like SAP or QuickBooks, we empower you to monitor and manage your equipment preventive maintenance and repair costs, all in the same dashboard.

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Tall Buildings

Give Your Tenants a Rapid Service Delivery

  • Raising and Tracking User Requests​

  • Raising and Tracking Visitations

  • Book Meeting Rooms, Loading Bays

  • Raising and Tracking Change Requests

  • Raising and Tracking Incidents

  • Real-Time Power & Environmental Readings On-The-Go

  • Impact Analysis

  • Order Cross-Connects

  • Announcements 

  • Rapid Incident Response with AI Powered Knowledge Base

360 Global View & Support

  • Supporting Multiple Buildings

  • Supporting Multiple Locations

  • Supporting Multiple Countries

  • Supporting Multi-Languages

Intelligent Analytics

Visualize and measure your data centre operations with Microsoft PowerBI, the ultimate business intelligence tool that transforms raw data into actionable insights. Experience a revolution in how you monitor, analyze and optimize your Data Centre operations.

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Use our strategic, tactical and operational dashboards to measure equipments and human resources. Operational excellence is achievable with Power BI. Empower your decision making with data. 

Integrations

  • Integration with Building Management System (BMS) available

  • Integration with PleoVisitor Management System available

  • Integration with PleoMaintenance System available (Learn more about our Asset Management and CMMS system for work orders scheduling and AI field service reports)

Tenant Self-Service Portal

  • Announcement

  • User Request

  • Environmental Readings

  • Maintenance Calendar

  • Incidents

  • Visitation Request

  • User Accounts Management​

  • Reports

Back-End Operations Portal

  • Operations Assist AI Bot (NEW)

  • User Request Management

  • Configuration Items Management

  • Service Management

  • Incident Management

  • Problem Management

  • Change Management

  • Visitation, Delivery Management (Fully integrated with PleoVisitor)

  • Approval Workflows

  • Environmental Readings

Incident Response
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