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Self-Service Facility Portal & Building Operations ITSM Software

Comparable to Gartner Magic Quadrant ITSM Solutions | Cost Effective | Secure on Microsoft Azure Used by Global Companies

PleoService is also available on Microsoft App Store


  • Cost-Effective Single Dashboard View for Tenants/Customers

  • Give your Customers a Rapid Automated Service DeliveryOrde

    • Raising and Tracking User Requests​

    • Raising and Tracking Visitations

    • Book Meeting Rooms, Loading Bays

    • Raising and Tracking Change (Emergency, Routine, Normal)

    • Raising and Tracking Incidents

    • Real-Time Power & Environmental Readings On-The-Go

    • Notifications on Configuration Items Impact

    • Order Cross-Connects

    • Announcements 

  • Supporting Multiple Buildings

  • Supporting Multiple Locations

  • Supporting Multi-Languages

  • Integration with Building Management System (BMS) available

  • Integration with PLEOVisitor Management System available

  • Integration with PLEOMaintenance System available (Learn more about our Asset Management and CMMS system for mobile work orders execution and field service)

Customer Self-Service Portal
  • Announcement

  • User Request

  • Environmental Readings

  • Maintenance Calendar

  • Incidents

  • Visitation Request

  • Resource Booking

  • User Management

  • Order Module

  • Reports

Back-End Operations Portal
  • User Request Management

  • Configuration Items Management

  • Service Management

  • Contract Provisioning Management

  • Incident Management

  • Problem Management

  • Change Management

  • Visitation, Delivery Management (Fully integrated with PLEOVisitor)

  • Approval Workflows

  • Order Module

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