top of page

Elevate Your Data Centre Operations with AI-Powered Knowledge Base


In the ever evolving landscape of Data Center Operations Management, Service Management (ITSM), Facility Operations, we're thrilled to unveil our cutting-edge PleoService Software supercharged with Generative AI Knowledge Base, to welcome a new era of operational efficiency and innovation.

PleoService is a Software-as-a-Service on Microsoft Azure and it is also available on the Microsoft App Store.

Give Your Tenants a Rapid Service Delivery

  • Raising and Tracking User Requests​

  • Raising and Tracking Visitations

  • Book Meeting Rooms, Loading Bays

  • Raising and Tracking Change Requests

  • Raising and Tracking Incidents

  • Real-Time Power & Environmental Readings On-The-Go

  • Impact Analysis

  • Order Cross-Connects

  • Announcements 

  • Rapid Incident Response with AI Powered Knowledge Base

360 Global View & Support

  • Supporting Multiple Buildings

  • Supporting Multiple Locations

  • Supporting Multiple Countries

  • Supporting Multi-Languages

Intelligent Analytics

Visualize and measure your data centre operations with Microsoft PowerBI, the ultimate business intelligence tool that transforms raw data into actionable insights. Experience a revolution in how you monitor, analyze and optimize your Data Centre operations.

Use our strategic, tactical and operational dashboards to measure equipments and human resources. Operational excellence is achievable with PowerBI. Empower your decision making with data. 


  • Integration with Building Management System (BMS) available

  • Integration with PLEOVisitor Management System available

  • Integration with PLEOMaintenance System available (Learn more about our Asset Management and CMMS system for work orders scheduling and AI field service reports)

Customer Self-Service Portal
  • Announcement

  • User Request

  • Environmental Readings

  • Maintenance Calendar

  • Incidents

  • Visitation Request

  • Resource Booking

  • User Management

  • Order Module

  • Reports

Back-End Operations Portal
  • Operations Assist AI Bot (NEW)

  • User Request Management

  • Configuration Items Management

  • Service Management

  • Contract Provisioning Management

  • Incident Management

  • Problem Management

  • Change Management

  • Visitation, Delivery Management (Fully integrated with PLEOVisitor)

  • Approval Workflows

  • Order Module

bottom of page